TERMS & CONDITIONS
Policies That Keep the Experience Great for Everyone
2025–2026 POLICIES, TERMS & CONDITIONS
2025–2026 POLICIES, TERMS & CONDITIONS
1. MEMBERSHIP OVERVIEW
1.1 These Terms & Conditions govern the use of all facilities, services, and memberships offered by Nakhjavani Golf Inc. ("the Studio").
1.2 By purchasing a membership, booking a service, or entering the premises, clients agree to comply with the terms set forth below.
1.3 Memberships are non-transferable and non-refundable unless stated otherwise.
1.4 All prices and offerings are subject to change with prior notice.
1.1 These Terms & Conditions govern the use of all facilities, services, and memberships offered by Nakhjavani Golf Inc. ("the Studio").
1.2 By purchasing a membership, booking a service, or entering the premises, clients agree to comply with the terms set forth below.
1.3 Memberships are non-transferable and non-refundable unless stated otherwise.
1.4 All prices and offerings are subject to change with prior notice.
2. MEMBERSHIP TIERS & INCLUSIONS
2.1 The Studio offers the following membership tiers:
Tier 1 ($99/month): 1 TrackMan hour/week, unlimited gym access, access to member events
Tier 2 ($199/month): 2 TrackMan hours/week, 2 open classes/week OR 1 women’s class/week, unlimited gym
Tier 3 ($299/month): Unlimited simulator use, unlimited group and women’s classes, gym access
All Access VIP ($2,499/year): Includes Tier 3 benefits for 12 months, paid upfront
Unlimited Week Pass ($49): Valid for 7 consecutive days. Includes full Tier 3 access. For new clients only.
2.2 Weekly usage resets every 7 days and does not roll over. 2.3 All memberships include up to 2 simulator hours and 2 group classes bookable in advance. Additional sessions may be booked once current sessions are used. 2.4 A valid credit card must be kept on file. Members authorize the Studio to charge for any fees, penalties, or purchases.
2.1 The Studio offers the following membership tiers:
Tier 1 ($99/month): 1 TrackMan hour/week, unlimited gym access, access to member events
Tier 2 ($199/month): 2 TrackMan hours/week, 2 open classes/week OR 1 women’s class/week, unlimited gym
Tier 3 ($299/month): Unlimited simulator use, unlimited group and women’s classes, gym access
All Access VIP ($2,499/year): Includes Tier 3 benefits for 12 months, paid upfront
Unlimited Week Pass ($49): Valid for 7 consecutive days. Includes full Tier 3 access. For new clients only.
2.2 Weekly usage resets every 7 days and does not roll over. 2.3 All memberships include up to 2 simulator hours and 2 group classes bookable in advance. Additional sessions may be booked once current sessions are used. 2.4 A valid credit card must be kept on file. Members authorize the Studio to charge for any fees, penalties, or purchases.
3. BOOKINGS & ACCESS POLICIES
3.1 Booking Limits & Simulator Use
Tier 1: 1 hour/week (no rollover)
Tier 2: Up to 2 hours/day
Tier 3 & VIP: Unlimited use
All bookings must be made online or via phone/email
Bookings may be made up to 14 days in advance
3.2 Late Arrival & No-Show Policy
Clients must arrive within 15 minutes of scheduled time
Late arrivals are marked as no-shows and are non-refundable
No-show penalties:
Strike 1: warning issued
Strike 2: full rate charged
Strike 3: Membership termination without refund
3.3 Cancellations
Lessons: Cancel minimum 24 hours in advance
Bay rentals: Cancel minimum 1 hour in advance
Cancellations must be made by phone or email
All sales final; credits issued at management’s discretion only
3.1 Booking Limits & Simulator Use
Tier 1: 1 hour/week (no rollover)
Tier 2: Up to 2 hours/day
Tier 3 & VIP: Unlimited use
All bookings must be made online or via phone/email
Bookings may be made up to 14 days in advance
3.2 Late Arrival & No-Show Policy
Clients must arrive within 15 minutes of scheduled time
Late arrivals are marked as no-shows and are non-refundable
No-show penalties:
Strike 1: warning issued
Strike 2: full rate charged
Strike 3: Membership termination without refund
3.3 Cancellations
Lessons: Cancel minimum 24 hours in advance
Bay rentals: Cancel minimum 1 hour in advance
Cancellations must be made by phone or email
All sales final; credits issued at management’s discretion only
4. STUDIO USE & POLICIES
4.1 General Conduct
No exterior golf shoes indoors. Clean indoor footwear only.
No food or beverages permitted in simulator bays.
Maximum 4 people per bay.
Respect other players. Do not enter bays in use.
Clients under 16 must be supervised and approved to participate.
Clients under the influence of drugs or alcohol will be removed.
Members are fully responsible for damage caused by misuse of equipment.
Unsafe or disrespectful behavior results in immediate removal or suspension.
4.2 Guest Policy
Members may bring up to 3 guests per session
Guest fee: $20 per guest per visit (+tax)
Club rental for guests: $10 per visit (+tax)
Member must remain present throughout the session and is liable for guest conduct
4.3 Facility Access Purpose
Nakhjavani Golf is a performance and training studio
Social events, parties, or unrelated activities are prohibited without approval
4.4 Audio Use
Personal Bluetooth speakers not permitted
Studio controls music and ambient audio to ensure a focused environment
4.1 General Conduct
No exterior golf shoes indoors. Clean indoor footwear only.
No food or beverages permitted in simulator bays.
Maximum 4 people per bay.
Respect other players. Do not enter bays in use.
Clients under 16 must be supervised and approved to participate.
Clients under the influence of drugs or alcohol will be removed.
Members are fully responsible for damage caused by misuse of equipment.
Unsafe or disrespectful behavior results in immediate removal or suspension.
4.2 Guest Policy
Members may bring up to 3 guests per session
Guest fee: $20 per guest per visit (+tax)
Club rental for guests: $10 per visit (+tax)
Member must remain present throughout the session and is liable for guest conduct
4.3 Facility Access Purpose
Nakhjavani Golf is a performance and training studio
Social events, parties, or unrelated activities are prohibited without approval
4.4 Audio Use
Personal Bluetooth speakers not permitted
Studio controls music and ambient audio to ensure a focused environment
5. GYM ACCESS & POLICIES
5.1 Gym use is restricted to:
Active members
Clients in personal training sessions with Nakhjavani Golf staff
5.2 Gym Rules
Minimum age: 16 (unless in youth program)
Gym attire required: clean sneakers, athletic clothing only
No jeans, khakis, sandals, or dress clothes
Shower is first-come, first-served—leave clean
Wipe down and re-rack equipment after use
Limit cardio use to 15 minutes during peak hours
Use headphones for personal music
Report safety issues to staff immediately
Gym access is limited to 6 people training
Priority is given to personal training sessions taking place
Nakhjavani Golf is not responsible for limited gym access if full nor does it guarantee gym access at all times
5.3 Gym Waiver
All gym users must sign the Gym Use Liability Waiver prior to access
5.1 Gym use is restricted to:
Active members
Clients in personal training sessions with Nakhjavani Golf staff
5.2 Gym Rules
Minimum age: 16 (unless in youth program)
Gym attire required: clean sneakers, athletic clothing only
No jeans, khakis, sandals, or dress clothes
Shower is first-come, first-served—leave clean
Wipe down and re-rack equipment after use
Limit cardio use to 15 minutes during peak hours
Use headphones for personal music
Report safety issues to staff immediately
Gym access is limited to 6 people training
Priority is given to personal training sessions taking place
Nakhjavani Golf is not responsible for limited gym access if full nor does it guarantee gym access at all times
5.3 Gym Waiver
All gym users must sign the Gym Use Liability Waiver prior to access
6. CLASSES, LESSONS & PACKAGES
6.1 Group Classes
Access per tier:
Tier 1: No included classes
Tier 2: 2 group or 1 women’s class per week
Tier 3/VIP: Unlimited classes
Group and women’s class spots must be booked in advance
Classes available with a Class Pack (10 or 20)
6.2 Private Lessons
Booked separately from memberships
Lesson credits are non-refundable
Packages do not expire
Cancellations require 24-hour notice
6.1 Group Classes
Access per tier:
Tier 1: No included classes
Tier 2: 2 group or 1 women’s class per week
Tier 3/VIP: Unlimited classes
Group and women’s class spots must be booked in advance
Classes available with a Class Pack (10 or 20)
6.2 Private Lessons
Booked separately from memberships
Lesson credits are non-refundable
Packages do not expire
Cancellations require 24-hour notice
7. EQUIPMENT & FACILITY RULES
7.1 Simulator & Golf Equipment
Clients are encouraged to bring personal clubs
Rentals available upon request
Equipment must be in good condition
Report any damage or malfunction to staff
7.2 Estimated Play Times
Solo 9 holes: ~25 min | 18 holes: ~60 min
With 1 guest: ~90 min (18)
With 2 guests: ~120 min (18)
Members must account for warm-up or range time in booking
7.1 Simulator & Golf Equipment
Clients are encouraged to bring personal clubs
Rentals available upon request
Equipment must be in good condition
Report any damage or malfunction to staff
7.2 Estimated Play Times
Solo 9 holes: ~25 min | 18 holes: ~60 min
With 1 guest: ~90 min (18)
With 2 guests: ~120 min (18)
Members must account for warm-up or range time in booking
8. LIABILITY WAIVER
8.1 Golf and gym use involves inherent risk (injury, property loss, etc.) 8.2 Nakhjavani Golf is not responsible for:
Personal injury or accidents
Lost or stolen items
Technical outages or simulator downtime
8.3 Members must sign a separate Waiver & Member Agreement upon joining 8.4 The waiver does not release Nakhjavani Golf from liability in cases of gross negligence, as per Quebec Civil Code Article 1474
8.1 Golf and gym use involves inherent risk (injury, property loss, etc.) 8.2 Nakhjavani Golf is not responsible for:
Personal injury or accidents
Lost or stolen items
Technical outages or simulator downtime
8.3 Members must sign a separate Waiver & Member Agreement upon joining 8.4 The waiver does not release Nakhjavani Golf from liability in cases of gross negligence, as per Quebec Civil Code Article 1474
9. MODIFICATION OF TERMS
9.1 Nakhjavani Golf may modify services, pricing, or terms with notice
9.2 Members will be notified by email of any changes
9.3 Continued use of services indicates acceptance of updated terms
9.1 Nakhjavani Golf may modify services, pricing, or terms with notice
9.2 Members will be notified by email of any changes
9.3 Continued use of services indicates acceptance of updated terms
10. ADDITIONAL CLAUSES
10.1 Media Release
By entering the facility, clients consent to being photographed or recorded for studio promotional purposes unless otherwise requested
10.2 Tech Disclaimer
The Studio is not responsible for missed bookings due to software/app errors
10.3 Force Majeure
In case of emergency closure (weather, blackout, etc.), services may be paused without refund obligation
10.4 Dispute Resolution
Billing disputes must be submitted to info@nakhjavanigolf.com before initiating a chargeback
10.1 Media Release
By entering the facility, clients consent to being photographed or recorded for studio promotional purposes unless otherwise requested
10.2 Tech Disclaimer
The Studio is not responsible for missed bookings due to software/app errors
10.3 Force Majeure
In case of emergency closure (weather, blackout, etc.), services may be paused without refund obligation
10.4 Dispute Resolution
Billing disputes must be submitted to info@nakhjavanigolf.com before initiating a chargeback
11. CONTACT INFORMATION
Nakhjavani Golf
9428 Ch. de la Côte-de-Liesse, Lachine, QC H8T 1A1
(514) 636-7868
info@nakhjavanigolf.com
caddie@nakhjavanigolf.com
lessons@nakhjavanigolf.com
Nakhjavani Golf
9428 Ch. de la Côte-de-Liesse, Lachine, QC H8T 1A1
(514) 636-7868
info@nakhjavanigolf.com
caddie@nakhjavanigolf.com
lessons@nakhjavanigolf.com
Last Updated: May 2025
By visiting out website and/or using any service at Nakhjavani Golf, you acknowledge that you have read and agree to these Terms & Conditions.
Last Updated: May 2025
By visiting out website and/or using any service at Nakhjavani Golf, you acknowledge that you have read and agree to these Terms & Conditions.